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Qbits Warranty

Qbits Sigma 15 Laptop Warranty Policy

Qbits, the manufacturer, provides support and services including repair and replacement based on the warranty policy. The customer who purchased the Qbits Sigma 15 laptop is provided with its original limited warranty. As per Qbits warranty policy, the date is issued from the day of purchase from the authorized provider. The customer will get the services for the device or parts/components that are covered by the warranty policy. The service is provided only after being verified by Qbits authorized service provider.

Product Lifetime Support and Services

Qbits is dedicated to providing comprehensive support and services throughout the lifetime of its products, ensuring customer satisfaction. Qbits Lifetime Support and Services Warranty means that customers will receive services as long as the product is produced by its original manufacturer and remains available in the market. The lifetime warranty is contingent upon the product's availability in the market and the continuous production by the original manufacturer. It remains valid as long as the original manufacturer produces the product, covering both the device itself and the associated parts or components used in its manufacturing. The warranty encompasses the service period provided by the original manufacturer for the Qbits devices. This warranty covers the service period of the product, including parts like processor, RAM, and SSDs, based on how long these technologies are expected to last.

As technology progresses, components such as DDR3 or DDR2 RAM types may become obsolete, posing challenges in obtaining replacement modules for laptops designed with these outdated standards. Similarly, laptops with older SSD interfaces like SATA II or IDE may experience service limitations as newer, faster interfaces become the industry norm.

Moreover, processors from earlier generations, such as Intel Core i3/i5/i7 1st or 2nd generation, may become rare, potentially restricting service, upgrades, or replacements for laptops equipped with these processors.

Additionally, laptops featuring older display technologies, like non-LED backlit screens or lower-resolution panels, may face difficulties in acquiring compatible replacement displays as newer technologies become standard.

Qbits is committed to providing technical support, repair or replacement of faulty components, software updates, and guidance on usage throughout the product's market availability.

Limited Warranty

Qbits, the manufacturer, is committed to ensuring the quality and reliability of your Qbits Laptop. We provide the following warranty coverage to protect your investment:

Warranty Coverage

Qbits service providers offer warranty service for all the products subject to the terms and conditions set forth in this Limited Warranty. The Limited Warranty Period starts on the date of purchase from the Qbits authorized seller/provider. The Qbits warranty covers defects in materials and workmanship for a specified period from the date of purchase. This warranty applies to the following components:

  • Display (Dead Pixels): 2 years
  • Motherboard (Exclusion Applied): 2 years
  • SSD: 2 years
  • Built-in Keyboard: 2 years
  • Batteries: 2 years
  • Touchpad: 2 years
  • Built-in Fingerprint Sensor: 2 years
  • RAM (Exclusion Applied): Lifetime
  • Chargers/ Adapters: 1 year
  • Please note that accessories, parts, or equipment purchased separately from the Qbits are not covered under this warranty.

    Warranty Service

    The Limited Warranty for a Qbits Hardware Product is specified, providing only carry-in warranty service. The authorized service provider provides immediate service for any defect in the parts/components that are stated in the warranty policy.

    Verification

    The support and services are provided by the Qbits Service provider only after verifying and proving that the product is still under warranty. The device or parts/component shall be repaired only if they are under coverage mentioned in the warranty card.

    Warranty Validation

    To receive warranty services, customers must provide:

  • A valid warranty card

    The original warranty card indicating the invoice ID and serial number of the product.

    The original invoice or sales slip indicating the date of purchase, the customer's name, and the model number.

    Qbits reserves the right to refuse warranty service if the original serial number sticker or authentic information is tampered with or removed.

  • Warranty Will Be Voided For

    This warranty does not cover any damage due to accident, electricity fault, natural causes, or negligence. The authority keeps the power to change, expend, correct, stop, or cancel the warranty period without any prior notice.

    Repair Process

    Repairs under warranty will be provided by Qbits authorized service centers only after verification of the warranty status.

    Data Backup

    Customers are responsible for backing up their data. Qbits Servicing Center will not be held responsible for any data loss during the repair process.

    Limitations

    The Qbits warranty does not cover:

  • Defects from Incorrect Installation

    Qbits warranty does not cover any defect arising from incorrect installation, or damage due to non-recommended software, in this case, it will be considered as Customer Induced Damage, and the defect will be treated as out-of-warranty coverage.

  • Unauthorized Opening

    Qbits Warranty will be considered invalid if anyone opens the laptop back part for upgradation purposes or fixing its issue, it can only be opened under Qbits authorized service center. In any case, if the customers are required to open the laptop for upgrade purposes or any other issues during the warranty period, the customers are advised to contact with Qbits service center.

  • Loss and Damages

    No claim shall be considered liable for loss directly or indirectly, for third-party claims against the customer, for losses or damages, records, information or data, or consequential economic damages, including lost profits.

  • Tampering and Alteration

    The warranty will be treated as invalid if any information, data, name, seal, or serial number is damaged rendered, altered, or changed.

  • Natural Disasters

    Qbits warranty service provider will not be responsible for any intentional or unintentional defect or damage caused by accidents, drops, spills, floods, lightning, fires, or other natural disasters. In this case, the product will be considered excluded from the warranty policy and can be repaired only on a chargeable basis directly through the service center.

  • Unauthorized Repair

    If the product is repaired by any unauthorized service center, the warranty will be voided and Qbits shall not be liable for reimbursements, claims, and damages that may result from the unauthorized repair of the product.

  • Improper Handling

    Qbits warranty does not cover any defect or damage caused by improper handling/usage or any disassembly by the end user.

  • Voltage and Power Issues

    Warranty will be invalid for any kind of damage due to inconsistent voltage, the wrong connection of accessories, or improper power supply.

  • Misuse and Maintenance

    Warranty invalid if the damage is caused by misuse, liquid spills, abuse, contamination, improper or inadequate maintenance.

  • Display Conditions

    For the display, Qbits will not be liable if there are scratches or defects due to external causes. If Qbits products are placed in conditions that are not compatible with the machine's recommended operating conditions, in this case, the product will be considered outside the warranty policy.

  • Data Loss Due to SSD or Motherboard Failure

    Qbits will not be responsible for any loss of data due to NVMe SSD failure or motherboard failure. Users are encouraged to store all data on their other storage devices as a precaution against possible failures.

  • Warranty Transfer

    Only first buyers can avail of warranty services and is not transferable from one user to another.

  • Use of Paper Towels and Abrasive Pads

    Any damage resulting from the use of paper towels or abrasive pads on the screen or display is not covered by the Qbits warranty service.

  • Modified Products and Overclocking

    Any product that has been modified from the original Qbits manufacturing standard or is being serviced or repaired by an untrained engineer or anyone else outside the authorized service provider will not be covered. Any defects caused due to exposing the products to water or liquid under any circumstances by the user. Any defect caused due to overclocking will be considered out of warranty coverage.

  • Loss of Data

    In case of any loss of data due to the malfunction of the device, Qbiits will not be responsible. No claim or legal action shall be taken against Qbits. In this case, Qbits will provide warranty services for hardware if it is covered by the warranty policy.

  • Warranty Policy For Qbits Products:

    Click here to download a detailed warranty policy for Qbits Product

    Qbits Sigma X2 Laptop Warranty Policy

    Qbits, the manufacturer, provides support and services including repair and replacement based on the warranty policy. The customer who purchased the Qbits Sigma X2 laptop is provided with its original limited warranty. As per Qbits warranty policy, the date is issued from the day of purchase from the authorized provider. The customer will get the services for the device or parts/components that are covered by the warranty policy. The service is provided only after being verified by Qbits authorized service provider.

    Product Lifetime Support and Services

    Qbits is dedicated to providing comprehensive support and services throughout the lifetime of its products, ensuring customer satisfaction. Qbits Lifetime Support and Services Warranty means that customers will receive services as long as the product is produced by its original manufacturer and remains available in the market. The lifetime warranty is contingent upon the product's availability in the market and the continuous production by the original manufacturer. It remains valid as long as the original manufacturer produces the product, covering both the device itself and the associated parts or components used in its manufacturing. The warranty encompasses the service period provided by the original manufacturer for the Qbits devices. This warranty covers the service period of the product, including parts like processor, RAM, and SSDs, based on how long these technologies are expected to last.

    As technology progresses, components such as DDR3 or DDR2 RAM types may become obsolete, posing challenges in obtaining replacement modules for laptops designed with these outdated standards. Similarly, laptops with older SSD interfaces like SATA II or IDE may experience service limitations as newer, faster interfaces become the industry norm.

    Moreover, processors from earlier generations, such as Intel Core i3/i5/i7 1st or 2nd generation, may become rare, potentially restricting service, upgrades, or replacements for laptops equipped with these processors.

    Additionally, laptops featuring older display technologies, like non-LED backlit screens or lower-resolution panels, may face difficulties in acquiring compatible replacement displays as newer technologies become standard.

    Qbits is committed to providing technical support, repair or replacement of faulty components, software updates, and guidance on usage throughout the product's market availability.

    Limited Warranty

    Qbits, the manufacturer, is committed to ensuring the quality and reliability of your Qbits Sigma X2 Laptop. We provide the following warranty coverage to protect your investment:

    Warranty Coverage

    Qbits service providers offer warranty service for all the products subject to the terms and conditions set forth in this Limited Warranty. The Limited Warranty Period starts on the date of purchase from the Qbits authorized seller/provider. The Qbits warranty covers defects in materials and workmanship for a specified period from the date of purchase. This warranty applies to the following components:

  • Display (Dead Pixels): 3 years
  • Motherboard (Exclusion Applied): 3 years
  • SSD: 3 years
  • Built-in Keyboard: 3 years
  • Batteries: 3 years
  • Touchpad: 3 years
  • Built-in Fingerprint Sensor: 3 years
  • RAM (Exclusion Applied): Lifetime
  • Chargers/ Adapters: 2 year
  • Please note that accessories, parts, or equipment purchased separately from the Qbits are not covered under this warranty.

    Warranty Service

    The Limited Warranty for a Qbits Hardware Product is specified, providing only carry-in warranty service. The authorized service provider provides immediate service for any defect in the parts/components that are stated in the warranty policy.

    Verification

    The support and services are provided by the Qbits Service provider only after verifying and proving that the product is still under warranty. The device or parts/component shall be repaired only if they are under coverage mentioned in the warranty card.

    Warranty Validation

    To receive warranty services, customers must provide:

  • A valid warranty card

    The original warranty card indicating the invoice ID and serial number of the product.

    The original invoice or sales slip indicating the date of purchase, the customer's name, and the model number.

    Qbits reserves the right to refuse warranty service if the original serial number sticker or authentic information is tampered with or removed.

  • Warranty Will Be Voided For

    This warranty does not cover any damage due to accident, electricity fault, natural causes, or negligence. The authority keeps the power to change, expend, correct, stop, or cancel the warranty period without any prior notice.

    Repair Process

    Repairs under warranty will be provided by Qbits authorized service centers only after verification of the warranty status.

    Data Backup

    Customers are responsible for backing up their data. Qbits Servicing Center will not be held responsible for any data loss during the repair process.

    Limitations

    The Qbits warranty does not cover:

  • Defects from Incorrect Installation

    Qbits warranty does not cover any defect arising from incorrect installation, or damage due to non-recommended software, in this case, it will be considered as Customer Induced Damage, and the defect will be treated as out-of-warranty coverage.

  • Unauthorized Opening

    Qbits Warranty will be considered invalid if anyone opens the laptop back part for upgradation purposes or fixing its issue, it can only be opened under Qbits authorized service center. In any case, if the customers are required to open the laptop for upgrade purposes or any other issues during the warranty period, the customers are advised to contact with Qbits service center.

  • Loss and Damages

    No claim shall be considered liable for loss directly or indirectly, for third-party claims against the customer, for losses or damages, records, information or data, or consequential economic damages, including lost profits.

  • Tampering and Alteration

    The warranty will be treated as invalid if any information, data, name, seal, or serial number is damaged rendered, altered, or changed.

  • Natural Disasters

    Qbits warranty service provider will not be responsible for any intentional or unintentional defect or damage caused by accidents, drops, spills, floods, lightning, fires, or other natural disasters. In this case, the product will be considered excluded from the warranty policy and can be repaired only on a chargeable basis directly through the service center.

  • Unauthorized Repair

    If the product is repaired by any unauthorized service center, the warranty will be voided and Qbits shall not be liable for reimbursements, claims, and damages that may result from the unauthorized repair of the product.

  • Improper Handling

    Qbits warranty does not cover any defect or damage caused by improper handling/usage or any disassembly by the end user.

  • Voltage and Power Issues

    Warranty will be invalid for any kind of damage due to inconsistent voltage, the wrong connection of accessories, or improper power supply.

  • Misuse and Maintenance

    Warranty invalid if the damage is caused by misuse, liquid spills, abuse, contamination, improper or inadequate maintenance.

  • Display Conditions

    For the display, Qbits will not be liable if there are scratches or defects due to external causes. If Qbits products are placed in conditions that are not compatible with the machine's recommended operating conditions, in this case, the product will be considered outside the warranty policy.

  • Data Loss Due to SSD or Motherboard Failure

    Qbits will not be responsible for any loss of data due to NVMe SSD failure or motherboard failure. Users are encouraged to store all data on their other storage devices as a precaution against possible failures.

  • Warranty Transfer

    Only first buyers can avail of warranty services and is not transferable from one user to another.

  • Use of Paper Towels and Abrasive Pads

    Any damage resulting from the use of paper towels or abrasive pads on the screen or display is not covered by the Qbits warranty service.

  • Modified Products and Overclocking

    Any product that has been modified from the original Qbits manufacturing standard or is being serviced or repaired by an untrained engineer or anyone else outside the authorized service provider will not be covered. Any defects caused due to exposing the products to water or liquid under any circumstances by the user. Any defect caused due to overclocking will be considered out of warranty coverage.

  • Loss of Data

    In case of any loss of data due to the malfunction of the device, Qbiits will not be responsible. No claim or legal action shall be taken against Qbits. In this case, Qbits will provide warranty services for hardware if it is covered by the warranty policy.

  • Warranty Policy For Qbits Products:

    Click here to download a detailed warranty policy for Qbits Product

    Qbits Lania Warranty Policy

    Qbits, the manufacturer, provides support and services including repair and replacement based on the warranty policy. The customer who purchased the Qbits Lania is provided with its original limited warranty. As per Qbits warranty policy, the date is issued from the day of purchase from the authorized provider. The customer will get the services for the device or parts/components that are covered by the warranty policy. The service is provided only after being verified by Qbits authorized service provider.

    Product Lifetime Support and Services

    Qbits is dedicated to providing comprehensive support and services throughout the lifetime of its products, ensuring customer satisfaction. Qbits Lifetime Support and Services Warranty means that customers will receive services as long as the product is produced by its original manufacturer and remains available in the market. The lifetime warranty is contingent upon the product's availability in the market and the continuous production by the original manufacturer. It remains valid as long as the original manufacturer produces the product, covering both the device itself and the associated parts or components used in its manufacturing. The warranty encompasses the service period provided by the original manufacturer for the Qbits devices. This warranty covers the service period of the product, including parts like processor, RAM, and SSDs, based on how long these technologies are expected to last.

    As technology progresses, components such as DDR3 or DDR2 RAM types may become obsolete, posing challenges in obtaining replacement modules for laptops designed with these outdated standards. Similarly, laptops with older SSD interfaces like SATA II or IDE may experience service limitations as newer, faster interfaces become the industry norm.

    Moreover, processors from earlier generations, such as Intel Core i3/i5/i7 1st or 2nd generation, may become rare, potentially restricting service, upgrades, or replacements for laptops equipped with these processors.

    Additionally, laptops featuring older display technologies, like non-LED backlit screens or lower-resolution panels, may face difficulties in acquiring compatible replacement displays as newer technologies become standard.

    Qbits is committed to providing technical support, repair or replacement of faulty components, software updates, and guidance on usage throughout the product's market availability.

    Limited Warranty

    Qbits, the manufacturer, is committed to ensuring the quality and reliability of your Qbits Lania. We provide the following warranty coverage to protect your investment:

    Warranty Coverage

    Qbits service providers offer warranty service for all the products subject to the terms and conditions set forth in this Limited Warranty. The Limited Warranty Period starts on the date of purchase from the Qbits authorized seller/provider. The Qbits warranty covers defects in materials and workmanship for a specified period from the date of purchase. This warranty applies to the following components:

  • Motherboard (Exclusion Applied): 3 years
  • SSD: 3 years
  • RAM (Exclusion Applied): Lifetime
  • Adapters: 2 year
  • Please note that accessories, parts, or equipment purchased separately from the Qbits are not covered under this warranty.

    Warranty Service

    The Limited Warranty for a Qbits Hardware Product is specified, providing only carry-in warranty service. The authorized service provider provides immediate service for any defect in the parts/components that are stated in the warranty policy.

    Verification

    The support and services are provided by the Qbits Service provider only after verifying and proving that the product is still under warranty. The device or parts/component shall be repaired only if they are under coverage mentioned in the warranty card.

    Warranty Validation

    To receive warranty services, customers must provide:

  • A valid warranty card

    The original warranty card indicating the invoice ID and serial number of the product.

    The original invoice or sales slip indicating the date of purchase, the customer's name, and the model number.

    Qbits reserves the right to refuse warranty service if the original serial number sticker or authentic information is tampered with or removed.

  • Warranty Will Be Voided For

    This warranty does not cover any damage due to accident, electricity fault, natural causes, or negligence. The authority keeps the power to change, expend, correct, stop, or cancel the warranty period without any prior notice.

    Repair Process

    Repairs under warranty will be provided by Qbits authorized service centers only after verification of the warranty status.

    Data Backup

    Customers are responsible for backing up their data. Qbits Servicing Center will not be held responsible for any data loss during the repair process.

    Limitations

    The Qbits warranty does not cover:

  • Defects from Incorrect Installation

    Qbits warranty does not cover any defect arising from incorrect installation, or damage due to non-recommended software, in this case, it will be considered as Customer Induced Damage, and the defect will be treated as out-of-warranty coverage.

  • Unauthorized Opening

    Qbits Warranty will be considered invalid if anyone opens the Lania back part for upgradation purposes or fixing its issue, it can only be opened under Qbits authorized service center. In any case, if the customers are required to open the Lania for upgrade purposes or any other issues during the warranty period, the customers are advised to contact with Qbits service center.

  • Loss and Damages

    No claim shall be considered liable for loss directly or indirectly, for third-party claims against the customer, for losses or damages, records, information or data, or consequential economic damages, including lost profits.

  • Tampering and Alteration

    The warranty will be treated as invalid if any information, data, name, seal, or serial number is damaged rendered, altered, or changed.

  • Natural Disasters

    Qbits warranty service provider will not be responsible for any intentional or unintentional defect or damage caused by accidents, drops, spills, floods, lightning, fires, or other natural disasters. In this case, the product will be considered excluded from the warranty policy and can be repaired only on a chargeable basis directly through the service center.

  • Unauthorized Repair

    If the product is repaired by any unauthorized service center, the warranty will be voided and Qbits shall not be liable for reimbursements, claims, and damages that may result from the unauthorized repair of the product.

  • Improper Handling

    Qbits warranty does not cover any defect or damage caused by improper handling/usage or any disassembly by the end user.

  • Voltage and Power Issues

    Warranty will be invalid for any kind of damage due to inconsistent voltage, the wrong connection of accessories, or improper power supply.

  • Misuse and Maintenance

    Warranty invalid if the damage is caused by misuse, liquid spills, abuse, contamination, improper or inadequate maintenance, considered outside the warranty policy.

  • Data Loss Due to SSD or Motherboard Failure

    Qbits will not be responsible for any loss of data due to SSD failure or motherboard failure. Users are encouraged to store all data on their other storage devices as a precaution against possible failures.

  • Warranty Transfer

    Only first buyers can avail of warranty services and is not transferable from one user to another.

  • Modified Products and Overclocking

    Any product that has been modified from the original Qbits manufacturing standard or is being serviced or repaired by an untrained engineer or anyone else outside the authorized service provider will not be covered. Any defects caused due to exposing the products to water or liquid under any circumstances by the user. Any defect caused due to overclocking will be considered out of warranty coverage.

  • Loss of Data

    In case of any loss of data due to the malfunction of the device, Qbiits will not be responsible. No claim or legal action shall be taken against Qbits. In this case, Qbits will provide warranty services for hardware if it is covered by the warranty policy.

  • Warranty Policy For Qbits Products:

    Click here to download a detailed warranty policy for Qbits Product